5
Mount Vernon

Had the best experience in this place. Clean, professional, lovely people, who are friendly and ready to help. They provided me a ride home when I needed to leave the car overnight.

Super to hear! We appreciate all our lovely customers.

- Mount Vernon
5
Mount Vernon

I was pleased with the work done and especially appreciated the communication while the work was being done.

Tom, thanks for the positive feedback!

- Mount Vernon
5
Mount Vernon

My experience with them was good they are nice respectful

We appreciate the beautiful sentiment!

- Mount Vernon
2
Mount Vernon

Took over 3 hours to do a oil change and a inspection. Verry unsatisfied should not take that long to change the oil when most shops can do it in a hour max.

Brandon, you are 100% correct. We really screwed up that day. It’s honest feedback like this that helps improve every day, and for that, I thank you. I reached out to you privately; we owe you an oil change on the house!

- Mount Vernon
5
Mount Vernon

Great customer service, excellent car care. I really appreciate the email i received which gave a detailed list of what was found during annual service: because it had pictures, i could see what they saw, and also choose what i wanted them to work on and what could be left for a later time. I have never been surprised by their findings, nor have they ever suggested anything beyond what I anticipated. I have used their services more than a few times now, and have recommended them to friends and family.

Thanks for taking the time to share your experience! We really like having the capability to communicate directly with you including pictures; we’re glad you find it helpful as well!

- Mount Vernon
5
Mount Vernon

Always fair, friendly, and fast! I recommend them all the time! What are you waiting for... tell them Cristal sent you!

Thanks, Christal! And thanks for the referrals!!

- Mount Vernon
5
Mount Vernon

60,000 mile service - done quickly, done right. A special thanks to Derick for making sure everything was completed properly.

You’re welcome! We appreciate you.

- Mount Vernon
1
Mount Vernon

Meant to do this when I got my car back, but don’t have them look at your car unless you plan on having service done at least. Yeah they gave me the whole head gasket issue and I couldn’t afford $3000 for the labor. But when I got it back they had left my spark plug coils unplugged for gunk to get in the cylinders and they obviously don’t care of the car if they’re not working on it

You literally instructed us not to put the vehicle back together after the diagnostic procedures, as you wanted to save money on the bill. If you are imagining me rolling my eyes at this, you are correct.

- Mount Vernon
4
Mount Vernon

Good performance!

5
Mount Vernon

Definitely take your car here

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Mount Vernon (360) 424-3100, Oak Harbor (360) 679-0700 For Assistance.
servedby