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MOUNT VERNON, OAK HARBOR & Sedro-Woolley AUTO REPAIR

Reviews

1
Mount Vernon

Do not go here! They charged me $1300 for a brake job that wasnt even done correctly! They knew i was on a roadtrip and by the time I realized my parking brake didnt work i was 500 miles away. They lied and told me they tested it but it didnt work from day 1. Never got a callback about a refund to at least cover the second mechanics cost who fixed it. Short answer: go to MIDAS. They are true professionals. Edit: They refunded me.

1
Mount Vernon

The ‘repair’ they did on my car made it worse. I needed my window motor replaced as it was stuck down and wouldn’t roll back up. My door handle was a little finicky on the occasion, but after the repairs it completely broke within a week. Not only that, but the actual window doesn’t seem like it was repaired well either. It’s very slow and honestly sounds like it’s going to break again soon. I wouldn’t waste your money here, I had to carpool with my boss for a week and now I just have more problems

1
Mount Vernon

Do not go here! They charged me $1300 for a brake job that wasnt even done correctly! They knew i was on a roadtrip and by the time I realized my parking brake didnt work i was 500 miles away. They lied and told me they tested it but it didnt work from day 1. Never got a callback about a refund to at least cover the second mechanics cost who fixed it. Short answer: go to MIDAS. They are true professionals.

4
Mount Vernon

Rebuilt my Mustang transmission. Very professional and did everything they promised. Why did ford put such wimpy transmissions in Mustangs??

5
Mount Vernon

I was a first time customer. The staff was professional, personable, and efficient. My oil change included a vehicle inspection which was value added. And the waiting area is well appointed and comfortable (there’s even a recliner). As a full service auto shop this is now my go-to business for future auto maintenance. Thanks for the great experience.

5
Mount Vernon

Had an electrical problem. Had the problem fixed the day after I had it towed in. Quick service.

5
Mount Vernon

Team was very good explaining possible problem and gave advice.

4
Oak Harbor

Gateway did a great job repairing my BMW. They went out of their way to find the specific gasgets needed for the repair saving me a couple hundred dollars I would have had to spend if purchasing a huge kit from BMW. They reached out to other experts when they were struggling with diagnosing the issue. I will be using them again. The only reason I didn’t give a 5 star is that I felt more communication along the way would have been nice. Thank you Gateway

5
Mount Vernon

I have taken both of my vehicles to Gateway for various services in the last year. One vehicle is a 1994 van, the other a 2009 Honda. The comprehensive report after initial inspection on the van provided a great starting point of what services were a priority. They back up their work. Communication on progress and work completion is good.

5
Oak Harbor

Andrea and team are phenomenal! Had a problem with my windshield wipers, they dropped everything, diagnosed the problem, and got the parts ordered. They also helped me previously with a much more significant and dangerous situation with my front wheels which I was unaware of...very prompt and courteous service!

It is wonderful to hear your kind words. Thank you.

- Oak Harbor
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