4
Mount Vernon

Mark's estimate was right on to install my wiring harness. They also provided me with the cost to do future repairs to my truck so i can budget for them. Thanks

5
Oak Harbor

Always very helpful and efficient. They really go the extra mile for you!!!

3.5
Mount Vernon

service performed in a timely manner. transportation to and from very satisfactory. They even apologized for not having tightened the nut on the battery positive cable on a repair done last fall. Had not the battery been due for replacement and a bad bearing on the belt tensioner they agreed that there would have been no charge. but his was negated by the fact that the battery required changing

5
Mount Vernon

Fast and friendly service

5
Mount Vernon

I live close to Car Care Clinic and requested if they can bring me home and pick me up when my car is ready. Max and Bill are so nice to agree. Not only do they take care of your car, they also take care of their customers too!

5
Oak Harbor

Very fast, efficient and affordable

0.5
Mount Vernon

I waited two hours, and paid 119, for them to just give me the codes that my engine was throwing. I brought it in for a diagnosis of the codes, not for them to tell me what I already knew. Never using gateway again.

Thanks for the comments, Michael. When you made the appointment, you told us that you had recent head gasket work done in another city. You indicated that it was more convenient to pay us to begin the diagnosis than to return to the shop that did the work. Our report to you included the following: "Found Cam position timing over advanced or system performance error. Possible dirty or clogged oil routing, clogged control solenoid valve, or timing chain off timing mark. Recommend 3 hours further diagnosis for possible hydraulic or electrical problems." The requested diagnosis was given, and you then decided to return to the shop that did the original work. Not liking the results of the diagnosis is not the same as not receiving value for your money.

- Mount Vernon
5
Mount Vernon

Great job - on time, on quote, friendly & efficient. And I love the mascot (Mischa)

5
Mount Vernon

Had an oil change and air filter replaced. Very courteous and helpful staff. Will return for more service.

5
Oak Harbor

We were so happy to find the Gateway Transmission shop in Oak Harbor the people were so friendly and helpful. Our car was fixed and taken really good care of. Thanks so much and we will bring the car back for other services.