5
Oak Harbor

We were referred to Gateway Transmissions for testing on battery. Dave was friendly and most helpful in dealing with our issue. Our Honda was checked out for any problems with vehicle other than battery and it was then charged back up to capacity. The vehicle ran for a week, at which time we realized we had a problem with the battery holding he charged. I called Dave and he had our new battery within the hour and we drove away happy. Service was great at Gateway Transmissions and we will go back for any other services we need on our vehicle.

5
Oak Harbor

Thank you to Dave for making my experience awesome. He's taking great care of my care!

5
Mount Vernon

We've taken two cars to Car Care Clinic: an 2002 GMC Yukon and an 2009 Chevy Impala. On the Yukon, they replaced the window motor and mount in the car door. They've only done a diagnostic on the Impala and we're planning on a replacement for a secondary air injection. This place works efficiently. We were told the window motor on the Yukon would take 2.5 hours. So we went to a nearby shopping center for some food. They were done with everything not even an hour and a half later. I also appreciate this place not being pushy about getting things done. They are more than happy to tell me what parts I need if I choose to do the repair myself. We've already recommended them to other people and will continue to use their services.

4
Mount Vernon

Mark's estimate was right on to install my wiring harness. They also provided me with the cost to do future repairs to my truck so i can budget for them. Thanks

5
Oak Harbor

Always very helpful and efficient. They really go the extra mile for you!!!

3.5
Mount Vernon

service performed in a timely manner. transportation to and from very satisfactory. They even apologized for not having tightened the nut on the battery positive cable on a repair done last fall. Had not the battery been due for replacement and a bad bearing on the belt tensioner they agreed that there would have been no charge. but his was negated by the fact that the battery required changing

5
Mount Vernon

Fast and friendly service

5
Mount Vernon

I live close to Car Care Clinic and requested if they can bring me home and pick me up when my car is ready. Max and Bill are so nice to agree. Not only do they take care of your car, they also take care of their customers too!

5
Oak Harbor

Very fast, efficient and affordable

0.5
Mount Vernon

I waited two hours, and paid 119, for them to just give me the codes that my engine was throwing. I brought it in for a diagnosis of the codes, not for them to tell me what I already knew. Never using gateway again.

Thanks for the comments, Michael. When you made the appointment, you told us that you had recent head gasket work done in another city. You indicated that it was more convenient to pay us to begin the diagnosis than to return to the shop that did the work. Our report to you included the following: "Found Cam position timing over advanced or system performance error. Possible dirty or clogged oil routing, clogged control solenoid valve, or timing chain off timing mark. Recommend 3 hours further diagnosis for possible hydraulic or electrical problems." The requested diagnosis was given, and you then decided to return to the shop that did the original work. Not liking the results of the diagnosis is not the same as not receiving value for your money.

- Mount Vernon