If you want to take a vehicle here make sure you have a solid understanding about cars before you do. I had my truck towed there with a bad battery connection. They fixed it very quickly. They then informed me that the truck needed a new alternator and starter belt, a new air filter, an oil change and a brake fluid flush. All of which they would do for a final bill of $630. They told me it would be a while because they had to order the belts. I said to go ahead because I naively thought that they were treating me fairly & being honest. I then called the mechanic that had worked on my vehicle previously and asked for a quote for the work they recommended. He got back to me within 10 minutes and told me he could do all that work for $250 before tax. Feeling frustrated and taken advantage of, I called the shop to tell them I would be coming in to pick up my truck and that I didn't want any further work done. That is when they put me on hold for 5 minutes and then came back and told me that they had already taken the belts off of my truck. When I asked why the belts were already off, since I had been told that he needed to order them, I was told that they found some in the shop. In the end I paid $300 to have 2 belts changed and my battery reseated. Not an honest mechanic but they will get the job done.
Lindy, I'm very sorry you were unhappy with the results of your repairs. When you had the truck towed from the other shop that couldn't figure out why it wouldn't start, you authorized us an hour of labor to diagnose it. We actually used (and charged) less that that hour that was ok'd by you. I can't help but wonder if the mechanic who told you he'd do the work so cheaply was the same one who couldn't get the truck started in the first place. I'm glad you were at least able to drive it home rather than tow it back out.
- Mount Vernon