4
Mount Vernon

The guys in the shop are very helpful and fast to get the truck done right. thank you

3
Oak Harbor

Long time to facilitate repair (16 days) which may have been due to a problem receiving necessary parts. Price seemed exorbitant after talking with other car owners and comparing costs. Loan car was available for I week . Transmission seems to be okay but shop wants to recheck it in 2 weeks. Manager indicated that there would be a little difference in the way the car performed until car was driven for a while.

5
Mount Vernon

I've never had a bad experience with Gateway. Always percise, honest, and friendly! They respect me to the greatest degree! Impressive!!

3.5
Mount Vernon

Way to high priced. I appreciate them looking out for us, but I took it to get AC fixed and ended up getting 2 other things done that were not planned on as far as time and finance go.

4
Mount Vernon

Quality work. Not pressured for other services.

4
Mount Vernon

The service was good on explaining what was going on with my truck.The time of completion was a little off it took a bit longer than I was told . Everything else was good. Good people to deal with friendly & knowledgeable.

5
Mount Vernon

Very professional and courteous. Will go back!!!

4
Mount Vernon

The only negative about this was the time it took to get parts. The chassis is 25 years old.

5
Mount Vernon

This was a complex problem with an older vehicle and the staff handled it well. I'm happy with their work and their customer service.

5
Oak Harbor

I had my 05 caravan in today to verify if the compressor was out and it was.My problem with Dave is he never gave me a price to check it out and he was going to give it to me for free! Yes free and after talking to him I decided to pay him because I was driving to Arizona and needed to no. At first I didn't understand why it was $160 to tell me what I already no about the car and it made me upset I could have got out of there free. Then after sitting home and thinking about it Dave was giving me a quote for everything in detail and after thinking about it that was fare. So nice job Dave for NOT sugar coating anything and letting me no that we have been very lucky nothing had broken down but a compressor I have now replaced 3 times in 18months because I used a cheap mechanic. Thank you Dave......Frank.